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Privacy Policy

The purpose of this policy is to inform visitors to the website about the protection of their privacy at Cvet gora d.o.o.

We believe that as a user of our websites, you want to know how we protect your privacy:

  • By providing anonymous browsing on our website. You can navigate the website anonymously.
  • In the event of collecting, processing, or using your personal data on the website, we will disclose this on the website. We will not automatically collect, process, or use personal data related to your website visit without your express consent, except for the data we specify in this policy.
  • By implementing security measures that comply with the latest technological standards.

The decision about which information about your visit you want to entrust to us is entirely up to you.

Data Controller

The data controller of your personal data provided to us is Cvet gora d.o.o., Zgornje Jezersko 124, 4206 Zgornje Jezersko, Slovenia, registration number 6790917000, tax number SI 37449915, which handles personal data in accordance with its legal obligations.

Cvet gora d.o.o. may process personal data obtained from you, especially when:

  • You use our website,
  • You use our services, especially when you contact us.

The authorized person for personal data protection is the director, Tanja Rebolj. If you have questions regarding the protection of personal data, you can contact us via email at info@herbal-adventures.com.

Processing of Personal Data When Contacting Us

The purpose or purposes for which personal data are processed: We process your personal data solely to communicate with you and provide you with responses to your inquiries, orders, and requests. We process personal data because you have completed a contact form or sent us an email. The personal data we process are your contact details and your message.

We will not disclose your personal data to anyone. Only our contracted data processors will have access to them, specifically the email program provider in this case. We will process your personal data only for as long as necessary to achieve the purpose for which they were collected or further processed. After that time, we will permanently delete them.

An individual has the following rights regarding the processing of their personal data:

  • Right of access and correction,
  • Right to block,
  • Right to erasure or restriction of processing of your personal data,
  • Right to object to the processing of your personal data.

You can easily exercise all your rights by sending us your request to: Cvet gora d.o.o. or info@herbal-adventures.com. We will respond to your request as quickly as possible, but no later than allowed.

If you believe that our processing of personal data violates the General Data Protection Regulation or national legislation on personal data protection, you can submit your complaint to the competent authority for personal data protection, which in Slovenia is the Information Commissioner. Contact the Information Commissioner: Information Commissioner, Dunajska 22, 1000 Ljubljana, Telephone: 01 230 97 30, Email: gp.ip@ip-rs.si.

Legality of Processing Your Personal Data

We always obtain personal data that we process based on your consent, inquiry, or order.

Categories of Individuals Whose Personal Data Are Processed

Cvet gora d.o.o. processes personal data of individuals who contact the company.

Who Processes Your Personal Data

We process your personal data:

  • Employees of the company,
  • Competent state authorities and public authorities within the scope of their legal powers,
  • Contracted processors of Cvet gora d.o.o. who meet our company's requirements and ensure an equal standard of personal data protection.

Does the Company Disclose Your Personal Data?

We guarantee that we will protect received personal data from unauthorized disclosure and transmission to unauthorized third parties, in accordance with applicable regulations governing the protection of personal data.

At the request of law enforcement authorities, in cases of abuse or violations, user personal data may be provided to the police and other competent authorities for further action.

How Does the Company Protect Your Personal Data

Personal data are carefully protected in the company. We protect both the spaces where personal data are located and the hardware and software on which personal data are stored with technical measures that prevent unauthorized access to personal data.

Access to Cvet gora d.o.o.'s data processing network is protected. The applications we use in Cvet gora d.o.o. are protected by a username and password.

We Will Be Happy if You Also Help Protect Your Personal Data

Your responsible handling of personal data ensures less risk in privacy. So, when you visit our website, please:

  • Ensure the security of your email inbox,
  • Ensure adequate protection of your computer and other devices against viruses and malicious software with appropriate computer protection software.

Social Media

Participation and posts on social media are voluntary. We kindly ask you to use a friendly and respectful communication style when participating with other users on social media.

Protection of Children's Personal Data

Cvet gora d.o.o.'s websites are intended for the general public. The company's services and activities are intended only for individuals aged 15 and older.

If Cvet gora d.o.o. were to carry out activities in which children under the age of 15 could participate, the consent of parents or guardians would always be required before personal data are provided.

How Long Do We Keep Personal Data

We keep your personal data for as long as necessary to achieve the purpose of their processing or until the withdrawal of consent for the processing of personal data for individual or all processing purposes.

Above, in individual processing purposes, the retention period of your personal data is specified for each personal data processing separately.

After the expiration of the retention period, your personal data will be deleted or anonymized, and the documentation will be destroyed so that its content can no longer be determined or reused.

Ensuring Accuracy, Completeness, and Timeliness of Data

We strive to ensure the completeness, correctness, accuracy, and timeliness of individuals' personal data. Complete, accurate, appropriate, and timely data can only be used for the purposes provided above for each individual data processing.

We also ask you to notify us if your personal data change. You can notify us of changes by sending us a notice to our email or physical address: info@herbal-adventures.com or Cvet gora d.o.o., Zgornje Jezersko 124, 4206 Zg. Jezersko, Slovenia.

Rights of Individuals Whose Personal Data Are Processed

Your rights regarding personal data:

  • Right of access,
  • Right to supplement, correct, block, delete, and restrict processing,
  • Right to withdraw the given personal consent for the processing of personal data without affecting the lawfulness of processing based on consent before its withdrawal.

You can exercise the above rights by submitting a written request sent to: info@herbal-adventures.com or Cvet gora d.o.o., Zgornje Jezersko 124, 4206 Zg. Jezersko, Slovenia. You can also permanently or temporarily, completely or partially withdraw consents for the processing of personal data given at any time, if you have given them.

Withdrawal of consent does not affect the lawfulness of processing based on consent before the withdrawal.

Right to Lodge a Complaint

In Cvet gora d.o.o., we will do our best to carefully process and protect your personal data with appropriate technological and organizational means to protect the transmission and storage of personal and other confidential data.

Despite the above, we want to inform you that you have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia if you believe that personal data are being stored or otherwise processed in violation of applicable regulations governing the protection of personal data.

Contact the Information Commissioner: Republic of Slovenia, Information Commissioner, Dunajska 22, 1000 Ljubljana, Telephone: 01 230 97 30, Email: gp.ip@ip-rs.si

Changes to the Privacy Policy

Cvet gora d.o.o. reserves the right to update the Privacy Policy periodically in line with changes to services, user feedback, and changes in regulations. When changes occur, the date of the last update is also stated at the end of the Privacy Policy.

In the event of significant changes or changes in the way Cvet gora d.o.o. uses personal data, users will be notified of these changes on the website or, where consent has been given for electronic communication, also by the specified means.

Cvet gora d.o.o. recommends that users regularly review this policy and thus obtain information on how Cvet gora d.o.o. protects their privacy.

Cookies

We use cookies on the website; you can read more about cookies here.

Additional Information

For additional information regarding the processing of personal data and suggestions for improvement, you can contact us at the email address info@herbal-adventures.com or Cvet gora d.o.o., Zgornje Jezersko 124, 4206 Zg. Jezersko, Slovenia


This Privacy Policy applies until revoked or until any changes.
 

Cvet gora d.o.o.
April 8, 2024

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